As a business owner or digital marketer, finding a good CRM can be a difficult task. There are many options available in the market. It is difficult to choose the right one from these options as each one has some unique features and pricing models. Especially, if you have a limited budget it becomes more difficult to find a CRM within your budget.
That’s where HubSpot Free CRM comes in as the solution to your problems. In this blog, I will talk about the features, pricing, and performance of HubSpot Free CRM, and how it can help you streamline your customer management process without breaking the bank.
Whether you’re just starting out or looking to switch to a more affordable CRM, this in-depth review will give you all the information you need to make an informed decision.
Table of Contents
What is Hubspot Free CRM?
HubSpot Free CRM is an affordable and efficient solution for managing customer relationships. This CRM has been designed with the aim to provide a smooth and easy experience for the users without compromising on the key features and functionalities.
Let’s get started –
Here is a quick overview of the Hubspot CRM features:
| Features | features |
|---|---|
| Multiple language management | Deal Tracking |
| Email marketing | Marketing Automation |
| Form automation | Reporting and Analytics |
| Multiple currencies | Customizable Dashboards |
| 1:1 technical support | Mobile App |
| live chat | Collaboration Tools |
| Blog | Meeting Scheduling |
| SEO | Call Tracking |
| Ad management | Task Management |
| Contact Management | Integrations with other tools |
| Lead Management | Free Plan and flexible pricing options. |
HubSpot has so many other features that I can’t list them all here.
Features
Now let’s look at its features in detail.
1. Easy to Setup and Use
Hubspot CRM is designed to be user-friendly which makes it simple to use for everyone, so you can start using it right away without any problem. The platform features a clean interface that’s easy to navigate, so you can quickly find what you’re looking for.
The setup process is straightforward, and you don’t need any technical knowledge to get started. There are video tutorials and a comprehensive knowledge base too for help when you need it.
2. Contact Management
With this tool, you can manage all your contacts in one place which makes it easy to keep track of all your interactions with leads and customers. This eliminates the need to sift through multiple tools and spreadsheets to get information.
It also helps you segment contacts based on custom properties, so you can communicate with your contacts more effectively, and add notes, tasks, and contacts to keep track of your conversations with them.
3. Marketing Hub
The Marketing Hub is a very useful feature for all your marketing needs. With its email marketing capabilities, you can easily create and send targeted campaigns to your customers and prospects.
The lead management features make it easy to score, nurture, and convert leads into customers. And with its robust reporting capabilities, you can track the success of your campaigns and make data-driven decisions.
4. Sales Hub
This feature helps your sales team close more sales. With its deal-tracking capabilities, you can keep track of your progress and make adjustments as needed.
The sales pipeline management option makes it easy to manage your pipeline and see where each deal stands. Its communication feature allows you to easily communicate with prospects and customers to keep them engaged and move them through the sales process.
5. Service Hub
This is a great feature for businesses that need to provide excellent customer service. With its support ticket management system, you can easily manage support requests and resolve issues quickly.
The customer interaction tracking features make it easy to see how your customers are interacting with your brand, so you can provide them with the information they need to resolve their issues.
Its customer feedback management system allows you to gather customer feedback and make improvements to your products or services
6. Automation
One of the most powerful features of Hubspot CRM is its automation feature. Its lead nurturing capabilities help you can automatically follow up with leads to keep them engaged and move them through the sales process.
The sales follow-up features make it easy to keep track of your progress and make adjustments as needed. With its task automation capabilities, you can automate a variety of tasks to save time and increase efficiency.
7. Reporting
Hubspot’s reporting features help you track your progress and take data-driven decisions. From customized dashboards to detailed reporting, you will have all the necessary information that you need to grow your business.
Whether you want to track your sales progress, see your marketing campaign’s performance, or monitor your customer satisfaction, its reporting features give you a clear picture of these things. This feature helps you understand how you’re doing against your goals.
8. Integration
The integration feature in HubSpot’s free CRM is very useful. The software integrates with a wide range of popular tools and services, such as Google Workspace, Salesforce, Slack, and more, making it easy for you to manage your customer data and workflows. This feature allows you to tie into your existing systems and workflows to improve efficiency and productivity.
With this option, you can transfer data between devices and streamline your workflow by eliminating the need for manual data entry and reducing the risk of data errors. By bringing together different aspects of your business, such as marketing, sales, and customer service, you can get a complete picture of your performance and make informed decisions.
Plans & Pricing
The good news is that Hubspot has a Free plan for you that you can use without any cost. The free plan offers access to key features such as contact management, reporting, and integrations, allowing you to streamline your workflows and increase productivity.
Here you can read about their Free tools.
Other than this, you can also purchase is paid plan if you have its requirements. With its paid plans, you can access advanced features and integrations as your needs grow. It offers a flexible pricing model for its customers. Here you can check their pricing.
You can also contact their team if you want a customized price.
Support
Hubspot offers multiple support options to ensure that users have the help they need to succeed. Whether you’re a beginner just starting out or an experienced user looking to get the most out of the software, the support team is always available to help. They have a community, knowledge base, academy, documentation, blog, etc to help you. You can also seek help using their social media channels.
In addition, they also provide 24/7 support through email and live chat.
Wrapping Up
HubSpot Free CRM is a powerful solution that provides businesses with the tools they need to effectively manage their customer data and workflows. With its easy-to-use interface, comprehensive features, and affordable pricing, it is an ideal choice for small businesses, startups, and businesses looking to switch to a more cost-effective CRM solution.
You can choose this or any other CRM that best suits your needs and budget. Let me know in the comments if you have any questions about HubSpot CRM.